Terms & Conditions

Welcome to Know My Device Ltd. By accessing our website or using our services, you agree to be bound by the following terms and conditions.

1. Services Offered

We provide general assistance for device setup, configuration, and technical queries. All services are provided based on availability and described clearly on our website.

2. No Affiliation

Know My Device Ltd is an independent service provider and is not affiliated with any hardware or software brands mentioned on the site. Brand names are used only for reference purposes.

3. Payments

All service charges will be communicated transparently before any service begins. We accept secure payments via trusted third-party payment processors. No hidden fees are applied.

4. Refund Policy

If you're not satisfied with a service, please reach out within 7 days of completion. Refunds will be considered on a case-by-case basis depending on service scope and delivery status.

5. Limitation of Liability

While we strive to resolve issues efficiently, Know My Device Ltd is not liable for any indirect or consequential damages arising from the use of our services or website.

6. User Conduct

Users must not misuse the site or provide false information in any form submission. Any abuse or fraudulent activity may result in termination of service without notice.

7. Modifications

We reserve the right to update these terms at any time. Continued use of our services indicates your acceptance of the revised terms.

8. Governing Law

These terms are governed under the laws of England and Wales. Disputes, if any, shall be resolved under the UK legal jurisdiction.

Contact Us

If you have any concerns or questions, feel free to contact:

Know My Device Ltd
86-90 Paul Street, London, EC2A 4NE
Phone: 07451 290545
Email: hello@knowmydevice.com

Last updated: 5 May 2025