💼 One-Time Consultation – £15

Perfect For: Quick fixes, single issues, or new users

📌 Coverage Duration:
One consultation, used anytime within 7 days of purchase

🛠️ Services Included:

• One personalised 20–30 minute video consultation
• Clear, step-by-step email summary post-session
• Applicable for: printer/scanner setup, basic software help, device connectivity
• Basic guidance on system compatibility and device readiness

🎯 Bonus Features:

• Free printable setup checklist
• Recommendations for long-term maintenance
• Access to one follow-up email within 48 hours of your session

🗖️ 1-Month Setup Support – £40

Perfect For: New home office setups, student move-ins, or temporary workspace needs

📌 Coverage Duration:
4 weeks from activation
Up to 4 sessions (video/email as needed)

🛠️ Services Included:

• Full setup journey support (printers, scanners, Wi-Fi devices)
• Workspace optimisation guidance (placement, layout, cable management)
• Device selection advice tailored to your work/study needs

🎯 Bonus Features:

• Setup planner & printable layout template
• Tips to avoid the 5 most common device frustrations
• Priority response time within 12 working hours

🧹 6-Month Stability Plan – £75

Perfect For: Freelancers, students, or regular users managing devices long-term

📌 Coverage Duration:
6 months from start date
Up to 6 consultations (video/email)
Unlimited minor queries via email

🛠️ Services Included:

• Monthly device check-in prompts
• OS/software compatibility monitoring
• Step-by-step support for new devices during the term
• Workspace update recommendations (based on your evolving needs)

🎯 Bonus Features:

• PDF: '6 Common Device Mistakes & How to Avoid Them'
• Access to early updates on service changes or tech news
• Reminders for driver and software updates

🗓️ Annual Device Guidance – £120/year

Perfect For: Households or small offices seeking year-round clarity

📌 Coverage Duration:
12 months from sign-up
10 video consultations included
Unlimited email-based consultation access

🛠️ Services Included:

• Seasonal device performance advice
• Quarterly health check suggestions
• Compatibility checks when adding new tech
• Network/router layout consultation once a year

🎯 Bonus Features:

• Exclusive yearly printable planner (PDF)
• Annual summary report with custom upgrade tips
• Faster response within 12 working hours

♾️ Lifetime Clarity Plan – £199 (One-Time Only)

Perfect For: Families, long-term users, or anyone wanting peace of mind for years ahead

📌 Coverage Duration:
Lifetime email assistance
1 video consultation per year (on request)

🛠️ Services Included:

• Setup support for printers, scanners, peripherals, and smart devices
• Wi-Fi/bluetooth connectivity advice
• Guidance on OS compatibility for laptops, tablets, and phones
• Support for cloud sync setup and home device planning

🎯 Bonus Features:

• Custom yearly wellness calendar for device upkeep
• Printable Troubleshooting Handbook (PDF)
• Annual device performance session
• Priority email responses (within 12 hours, Mon–Sat)

🌟 Premium Benefits:

• Complimentary coverage for one extra household member
• Early access to future digital guides & checklists
• Loyalty badge unlocking yearly discounts on upgraded consultations
• Lifetime value—no renewals, no expiry

👥 Small Team / Shared Office Plan – From £150

Perfect For: Co-working homes, student houses, or micro-offices (2–5 users)

📌 Coverage Duration:
3–6 months (based on your custom plan)
Includes shared usage across up to 5 users

🛠️ Services Included:

• Up to 10 team-based consultation sessions
• Personalised setup calendar for your workspace
• Multi-device layout optimisation & printer sharing help
• Account and workflow advice for group efficiency

🎯 Bonus Features:

• Group workspace planner (PDF)
• Shared inbox support for team queries
• Device usage tips to prevent overload & downtime
• Fully customised setup guide based on your office layout