About Us
Helping You Understand Your Devices – Clearly and Confidently
At KnowMyDevice Ltd, we specialise in providing straightforward, personalised consultation
services for everyday device users across the UK. We aim to make home and small office
devices like printers, scanners, and connected equipment easier to understand, set up, and use
without any stress or uncertainty.
We believe in an informed user. That’s why we offer guidance-focused sessions to help you
take control of your setup and avoid common pitfalls, all while ensuring your digital space runs
smoothly and efficiently.

What We Do
KnowMyDevice Ltd offers structured assistance for:
- ● Setting up and connecting your printer, scanner, or device to laptops or mobiles
- ● Troubleshooting common printing or scanning issues like misfeeds, connection gaps, or setup confusion
- ● Identifying compatible software and drivers, and helping you install them correctly
- ● Planning your workspace and network layout for better performance and organisation
- ● Offering consistent monthly check-ins with our optional wellness plans for continued device peace of mind
We guide you through every step with clear explanations, helping you become confident in managing your home or small office tech.
Our Approach: Clear, Compliant, and Consultation-Based
KnowMyDevice Ltd does not offer repairs, technical resolutions, or access to your systems. Instead, we focus on educational-style consultations via email and video sessions. Every recommendation is tailored, device-neutral, and based on your environment and goals.
Our advice is designed to help you:
- ● Learn safe practices for setup and maintenance
- ● Understand how your equipment integrates with your devices
- ● Build long-term confidence in handling small issues on your own
Why Choose Us?
- ● Local UK-Focused Service – Built for individuals and families managing devices in homes, flats, or small studios.
- ● Easy-to-Follow Advice – No complex jargon or high-pressure sales – just friendly, practical support.
- ● Fully Transparent – You’ll always know what the service includes, how we work, and what to expect.
We’re committed to running a platform that is safe, helpful, and respectful of all digital advertising and financial compliance standards in the UK.
Ready to Get Started?
Whether you’re installing a new printer, confused about drivers, or simply want to optimise your setup, KnowMyDevice Ltd is here to guide you.
KnowMyDevice Ltd is a consultation-only platform. We do not provide device servicing, remote resolution, or on-the-spot troubleshooting.